Leverage your agency partnerships in ways that improve in-house digital capabilities. By Matt Griffin, Deepend

In a universe that has truly become pervasively digitized, the question of what is and is not “digital” has become the defining question for digital agencies. By Jim Hertzfeld, Perficient

…if the data inspires a creative and groundbreaking digital campaign, but nobody ever sees it, did it really happen? By Sandy Fleischer, Pound & Grain

Leaders need to shift culture and mindset from ‘start-up’ to ‘scale-up’. By Peter Gandy, Reason

If this is truly the end of the beginning, we have to in some way go back to basics and put creativity back at the heart of our industry. By David Hayes, In the Company of Huskies

Service-oriented agencies have been challenged by a continually restrictive and commoditized digital landscape. By David Chang, Fancy Pants Group

If you feel like these kinds of scenarios belong to a Black Mirror episode rather than real life, you are certainly not alone. By North Kingdom

As digital agencies march into the second digital revolution, what beliefs might guide our decisions? By Jameson Proctor & Zander Abranowicz, Athletics

Design systems have increasingly come to the fore as designers grapple with the complexity of delivering cohesive digital experiences for products across multiple surfaces and platforms. Customers expect contiguous experiences, across all touch points in their journey, regardless of platform or surface. For the design team at Adobe, this is a complex problem to solve. By Jamie Myrold, Adobe

How do you design for public spaces and shared interactions at a time when these behaviors might not be safe? No one quite knows yet. By Bluecadet

Digital sameness is a phenomenon spreading across many sectors in our age of digital maturity. By North Kingdom

Find out how artificial intelligence is delivering positive benefits to healthcare patients. By Carla West, Deepend

The world of voice is ever-changing. With new software enhancements, new devices and Christmas looming, what does this mean for brands who are thinking about voice? By Versa

The biggest challenges that seem to be the main barriers have to do with limits on technology and data. By INDG

The line between work and life became blurry—and work/life balance is now at the forefront of a happy, thriving culture. By Jenn DePauw, The1stMovement

In order to improve the efficacy of your company, teams, and individual employees, you need to unlock employee potential, creativity and motivation. By Cain Ullah, Red Badger

As agency leaders I believe that our most important objective is to creates a safe space for your employees to take risks. By Ann Ystén, Perfect Fools